Frequently asked
questions.

All Dreamwalker fine-art prints are produced using Giclée printing, a professional printing technique widely used by artists, galleries, and museums.

This process uses high-quality archival pigment inks to reproduce rich colors, smooth gradients, and fine details, helping preserve the atmosphere of the original artwork.

My standard prints use 200 gsm fine-art paper, featuring a smooth texture, natural white tone, and matte finish.

The matte surface minimizes unwanted reflections while allowing the colors, lighting, and intricate details of each illustration to stand out.

I prepare my artwork for high-quality printing, aiming to preserve its original colors, contrast, and atmosphere as faithfully as possible.

However, slight differences are normal. Every screen displays colors differently depending on its calibration, brightness, and settings. Printed artwork also reflects light rather than emitting it, so it may appear slightly different from a backlit screen.

These prints are made to be enjoyed for generations.

According to my printing partner, their recommended fine-art papers and Giclée printing process can produce prints with an estimated lifespan of 100–200 years under optimal conditions.

For the best preservation, I recommend displaying your prints away from direct sunlight, excessive humidity, and extreme temperatures.

Standard Dreamwalker prints are not individually signed or numbered unless explicitly stated in the artwork's description.

Prints are sold unframed unless otherwise specified.

This allows you to choose a frame that best suits your home and personal taste. Each artwork is available in a selection of sizes to accommodate different spaces and framing preferences.

Each artwork is available in a selection of print sizes, from smaller pieces perfect for cozy corners to larger formats that make a statement on your wall.

Available sizes and prices are displayed when selecting your preferred print format. Keep in mind that not every artwork is available in every size.

These terms describe the shape and orientation of the print:

• Portrait: Taller than it is wide, ideal for narrow wall spaces.
• Landscape: Wider than it is tall, perfect for displaying expansive scenery.
• Panoramic: An extra-wide format, particularly suited to sweeping landscapes and immersive environments.

Some artworks are available in multiple formats, allowing you to choose the one that best suits your space.

I carefully prepare the available print formats to preserve the original composition as much as possible.

However, different print sizes and aspect ratios may require slight adjustments to the framing. In some cases, portions of the artwork may be cropped to fit the selected format.

Some illustrations feature alternate versions, offering a different perspective or interpretation of the same scene.

These might include changes in composition, character placement, or other artistic details.

When multiple versions are available, you can select your favorite before adding the print to your cart.

Possibly! If you have a particular size or format in mind that isn't listed, feel free to contact me.

I'll be happy to check whether the artwork can be adapted to your preferred dimensions and whether my printing partner can accommodate the request.

Please note that custom sizes are subject to availability and may have different pricing.

Not quite yet, adventurer! Dreamwalker prints are currently available for delivery to the United States, European Union, United Kingdom, Australia, Colombia, Singapore, Saudi Arabia, Canada, and Japan.

Select your destination on the website to see the available print options and prices. Shipping costs are calculated during checkout based on your delivery location.

Dreamwalker fine-art prints are available for local production in the United States, European Union, United Kingdom, and Australia. My printing partner automatically routes orders to a nearby production facility whenever possible, helping reduce delivery times, shipping costs, and potential customs charges.

Each print is made to order, so please allow time for both production and shipping.

Most fine-art prints are produced within 1–3 business days, although this may vary depending on the printing facility and order specifications.

Delivery times depend on your location and the selected shipping method. International shipments may take longer, especially during holidays or periods of high demand.

When your prints leave the workshop, you'll receive a shipping confirmation email.

If tracking is available for your shipment, the email will include a tracking link so you can follow its journey to your doorstep.

Please note that tracking availability depends on the destination and shipping method.

In most cases, no additional customs duties are expected.

My printing partner uses a regional fulfillment network, aiming to produce and ship your prints within your own country or economic region whenever possible.

This helps avoid international customs charges and keeps delivery simpler and more affordable.

However, exceptions may occur due to production availability, shipping arrangements, or local customs regulations. Any applicable import duties, taxes, or handling fees are outside my control and remain the responsibility of the recipient.

Your prints are carefully packaged by the printing facility to help protect them throughout their journey.

Depending on their size and format, prints may be shipped in protective tubes, flat mailers, or other suitable packaging designed to prevent damage during transit.

If your order arrives damaged, please contact me so I can help resolve the issue.

Each Dreamwalker print is made to order, with production beginning shortly after your purchase.

If you need to change or cancel an order, please contact me as soon as possible. I'll do my best to accommodate your request before it enters production.

Once printing has begun, changes and cancellations may no longer be possible.

Don't worry, adventurer. If your print arrives damaged, I'll help make things right.

Please contact me within 30 days of delivery, including your order number and clear photographs of the damaged print and its packaging.

I'll work with my printing partner to arrange a replacement or refund, as appropriate, at no additional cost for verified damage.

If your order arrives with the wrong artwork, size, or a printing defect, please contact me within 30 days of delivery.

Include your order number and a photograph showing the issue so I can investigate it with my printing partner and arrange a suitable replacement or refund.

Because each Dreamwalker print is produced specifically for your order, I generally cannot accept returns or exchanges for changes of mind, such as choosing the wrong size or deciding you no longer want the artwork.

However, if your print arrives damaged, defective, or incorrect, I'll work to resolve the issue through a replacement or refund.

This policy does not affect any consumer rights that apply to your purchase.

Even the most reliable gryphon carriers occasionally lose their way!

If your order hasn't arrived within the estimated delivery window, please contact me with your order number.

I'll investigate the shipment with my printing partner and, if the package is confirmed lost, help arrange a replacement or refund.

Please double-check your shipping address before completing your purchase, as incorrectly addressed orders may not qualify for free replacements.

If you have questions or encounter any problems with your order, you can reach me through community@imadreamwalker.com.

Please include your order number and a brief description of your inquiry. I'll personally review your message and help find a solution.

Whether it's a delivery question, a printing issue, or an unexpected complication along the way, I'll do my best to help.

Yes! Every illustration is an original creation by me, Leonardo, the artist behind Dreamwalker.

Many are inspired by the fantasy worlds and video games I've loved exploring over the years, particularly World of Warcraft.

Each piece is my personal interpretation of these places, characters, and stories, created to capture the atmosphere, nostalgia, and sense of wonder that make them so memorable.

Curious about the artist behind the journey? Read my story.

No. My published Dreamwalker illustrations are created by hand using digital art tools such as Autodesk 3ds Max, Photoshop, and Procreate.

My creative process involves 3D modeling, scene composition, lighting, texturing, painting, and plenty of experimentation.

While the tools may be digital, the artistic decisions and craftsmanship behind each illustration are my own.

I partner with Prodigi, an international print-on-demand company specializing in professional art reproduction.

I create the illustrations and prepare the artwork for printing, while Prodigi handles the physical production, packaging, and shipping.

Their international fulfillment network allows me to offer professionally produced prints without operating my own printing workshop.

Absolutely!

Dreamwalker is an independent, artist-run project. Every purchase directly supports my work and helps cover the time, tools, and resources required to create new illustrations.

Your support allows me to continue exploring faraway fantasy lands, bringing forgotten corners of familiar worlds to life, and sharing new adventures with the community.

And for that, you have my gratitude.